Frequently Asked Questions
Everything you need to know about your order and our collections.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 5-7 business days, while international shipping timelines vary by destination.
How do I process a return or exchange?
You may return unworn, unwashed items with tags attached within 30 days of purchase. Please visit our returns portal to generate a prepaid shipping label.
How do your garments fit?
Our collections are designed with a feminine, vintage-inspired aesthetic. Many pieces feature a relaxed fit; we recommend checking the specific size guide on each product page for precise measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
Are your products sustainably made?
Sustainability is at our core. We work with overseas partners who prioritize fair wages and use high-quality natural fibers like organic cotton, silk, and responsibly sourced wool.
Can I modify or cancel my order after it is placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer care team within one hour of placement to request any changes.